Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
sometimes roku streaming stick+, that i purchased less than a month ago, drops the internet and shuts down the tv. Usually, if i keep restarting the tv the internet will hold for good. Very exasperating! Apparently Roku has abandoned any service obligations and depends totally on community.
I am having the same issue with my 2 week old streaming stick +. The network connection drops multiple times per day and requires a restart. Sometimes even after restarting it will still say “not connected”. It is not the Wi-Fi in the house. Download and upload speeds are fast and stable. No other devices lose connection.