Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Has it already completed the initial setup? If so, you can get it from Settings->System->About. If not, I'd suggest using your phone as a hotspot to get through the initial setup and then you can find the MAC address from the Settings menu. I don't believe it's written anywhere on the device or within the packaging.
so it needs wifi in order to set up? just wondering, haven't ordered this product yet. i wouldn't be able to connect this to a wireless network and i only have access to ethernet, so that's why i was wondering...
Ah, ok... a little bit different question. It needs an Internet connection to complete setup. With the Ultra, that can be wired or wireless.
I may be reading too much between the lines, but let's make sure you have a router before we go too far. If you only have one Ethernet connection available then you'll have a problem. If you have a box with multiple Ethernet ports then you should be ok.