Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
i purchased a Roku ultra last night from Walmart to get the 20$ off promo i hooked it up it seemed to work great, but when i went onto live tv, the box keeps losing internet connection every few moments. why is this? i tried hard line Ethernet and WiFi but the same occurrence happens every few minutes. this has never happened with my Roku stick, besides it getting hot. my apple tv which is also an old model never has this issue either. please advise