Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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andrewefr
Level 7

roku ultra intermittent internet disconect

i purchased a Roku ultra last night from Walmart to get the 20$ off promo
i hooked it up it seemed to work great, but when i went onto live tv, the box keeps losing internet connection every few moments. why is this?
i tried hard line Ethernet and WiFi but the same occurrence happens every few minutes.
this has never happened with my Roku stick, besides it getting hot.
my apple tv which is also an old model never has this issue either.
please advise

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andrewefr
Level 7

Re: roku ultra intermittent internet disconect

anyone else having this issue 
with intermittent stoppages during live streaming?
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