Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
roku premier goes to error code 003 on start up, then purple screen when selecting either option
roku player has locked in the above error code and cannot be reset. tested wifi signal on other devices and it is strong. have tv and player sitting next to router to make sure signal is not the issue.
Unit had been intermittently having problems recently, but I was always able to reset it.