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Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Wcl
Level 7
‎04-23-2020 08:21 AM

power issue

I havemy roku plugged into an outlet for power, but I occasionally get notices that my tv usb can’t power the roku. I’m baffled by this. If I unplug it, the plug it in it sometimes works! Is there a solution?

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atc98092
Community Streaming Expert
‎04-23-2020 08:52 AM

Re: power issue

I can't quite tell from your description: is the outlet you are plugged into a USB port on the TV, or are you using the power adapter that came with your Roku and connected to a wall outlet? If you are plugged into the TV, then the message is accurate and you should be using the wall connection.

Dan

Roku Community Streaming Expert

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