Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

poor customer service - can I speak to someone?

my Roku doesn't work, says unable to connect to wireless network (nothing has changed in my setup). I try following steps but no change. I am not sure of my password (everything I have tried has not worked) .  I went through set up steps and it has it registered under another name but my email. I need help. I was going to throw this away and get a new one but when I tried with new device I get the same messages. is there anyway to speak to a person who can walk me through what to do while I have you on the phone, something is wrong. I am considering just going back to cable.

Arni Scheving

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1 REPLY 1\
Level 20

Re: poor customer service - can I speak to someone?

Call Roku Customer Service:    (816) 272-8106     choose option 2 (Setup/Activation)

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