Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I currently have a Roku Streaming Stick that works on one TV. It works perfectly.
I am having a problem with a second unit (several units). I purchases a Roku Premiere less than a year ago and was using it fine on a second tv. About a month ago it stopped working and would not list my home network, It would list both neighbours networks. I tried several times to reset both router and Roku device to no avail. Figuring it was dead and no receipt I accepted the fact that things just die and would replace the unit. I bought a new Roku Premiere and everything worked great for about 2 weeks and the same thing was happening. Doing research I found out trying my cell phone hotspot mght work. Yes I can pick up my hotspot and the neighbour's networks but who wants to use data to watch tv. Figuring my luck was just bad, I tried a Streaming Stick + and now have three units of 4 not able to find my home network. Issues I have seen about 2.4G vs 5G do not relate here as I have one unit working just great. Can someone please help. I have almost as much money tied up in devices as I would have if I just bought a Roku enabled TV.