Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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sergio
Level 7

not connected to Internet ????

I have a roku account but i keep getting " Not connected to internet"no matter how i try to connect

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atc98092
Community Streaming Expert

Re: not connected to Internet ????


@sergio wrote:

I have a roku account but i keep getting " Not connected to internet"no matter how i try to connect


A Roku account and connecting to the Internet are two different things. One is not required for the other.

What Roku device are you using, and how are you attempting to connect to the Internet?

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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