Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
i brought my roku tv to a different household, i don’t have the roku remote to use i only have the app with the remote on there to use for the tv. but i can’t connect the remote app to the tv because it’s not in the same network and i can’t go on the tv to connect it to another network or even get the IP Address because i don’t have the actual roku remote, i only have the remote on my phone and it won’t connect. can anyone please help me i don’t know what to do
Following. I would say try a new remote. $20 at Target. Just make sure you can take it back if it does not work.
I went out and bought a new remote to fix this issue, now the remote won’t pair. None of the instructions work. Same with the help pages 😖😫. They upgraded my internet and because the remotes are long gone and I use the app, I have two Rokus I can no longer use. Smh.