Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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scause
Level 7

no networks found

my roku express is not picking up any wireless networks.  it has been working for months and just now started this.  I did everything - even a hard factory reset - and it still does not recognize any networks.  i'm in an office building where it has always recognized many different wireless networks. it seems as though the network scan is not working.  any help is appreciated.   

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3 Replies
DreamzwithaZ
Level 7

Re: no networks found

Same thing happened to me today with a 2 month old Roku Premiere. Hope someone has a resolution. 

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HilaryB
Level 7

Re: no networks found

Did you even find a solution? I'm having the same problem.

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scause
Level 7

Re: no networks found

they had to send me a new Roku

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