Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

new wifi and tv

I have moved my Roku Express + from an old location to a new wifi and new tv.  I've scanned for wifi found my new wifi name, put in the password but Roku will not connect as it keeps looking for the password to my old wifi. How can I wipe out the old wifi info?

0 Kudos
1 REPLY 1\
Community Streaming Expert

Re: new wifi and tv

Roku menu path: Settings > System > Advanced system settings > Network connection reset
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
0 Kudos