Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I have moved my Roku Express + from an old location to a new wifi and new tv. I've scanned for wifi found my new wifi name, put in the password but Roku will not connect as it keeps looking for the password to my old wifi. How can I wipe out the old wifi info?
Roku menu path: Settings > System > Advanced system settings > Network connection reset
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600