Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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SJPLPN2
Level 7

new router installed

My router had to be replaced last week. Now I keep seeing a screen that says I am not connected to the internet. How do I get the ROKU on the new router?? 

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atc98092
Level 21

Re: new router installed

Go into the Settings/Network menu and set up a new network connection. Make sure you know your new SSID and password for the new router. 

Alternately, change the SSID and password on your new router to match the name and password of the old router. Then the Roku will auto-connect back up. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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