Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Can you please specify the issue you are experiencing? What are the steps to reproduce the issue? Are you seeing an error message? If so, what does the error message state? Can you provide an image of what you are seeing?
With more detailed information we will be able to assist you further.