Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

connection to network

Having trouble with the sound on my Roku 3. To troubleshoot I had an old Roku 2. I am connected by a wired connection. I unplugged the 3 and plugged the 2. It used to be connected to this network but now it can't find the network. I am plugged into a ethernet switch.
Do I have to reset my router to get it to work?
Can you help me?

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1 REPLY 1\
Community Streaming Expert

Re: connection to network

If the old Roku has been sitting around for a while it could be a dirty Ethernet connector.  Do you see lights flashing on the back when you connect the Ethernet cable?  Rebooting your router probably wouldn't hurt.

Roku Community Streaming Expert

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