Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Cvochristi
Level 7

connected to wireless, yet any attempt to open a channel gets a “no internet connection” message.

I’ve reset the Roku and my wireless modem. My iPad uses the internet without problem. Roku says I’m connected, but I can’t use any channel because it says I’m not connected. Where do I go from here? I;ve used my Roku here before with no problem.

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renojim
Level 21

Re: connected to wireless, yet any attempt to open a channel gets a “no internet connection” messag

My Roku(s) often say they're not connected when they clearly are and I can usually fix it just by going through the network setup again.  If that doesn't work try the "Network connection reset" from Settings->System->Advanced system settings.  You'll have to go through the network setup again.  I don't know if it will help, but it's worth a try.

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