Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

buffering is constant and picture is blurry

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Installed Roku Express on tv two weeks ago.  It goes to "buffering" constantly and the video is usually blurry. Internet and wireless connections okay. 

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Roku Employee
Roku Employee

Re: buffering is constant and picture is blurry

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@bea 

Thanks for the note.

We recommend rebooting both your wireless router and your Roku device.

We would also recommend checking out some wireless troubleshooting tips to see if it resolves your issue here: Tips for improving the wireless connection to your Roku® streaming device

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: buffering is constant and picture is blurry

Jump to solution

@bea 

Thanks for the note.

We recommend rebooting both your wireless router and your Roku device.

We would also recommend checking out some wireless troubleshooting tips to see if it resolves your issue here: Tips for improving the wireless connection to your Roku® streaming device

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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