Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Gtaylor713
Level 7

Xfinity recorded-shows stop in one room not in others

Two-story house. Roku streams Xfinity with no problems downstairs. But connection is spotty upstairs. I have tried two different Roku devices. The upstairs exhibits no problems with Netflix or Amazon. But transmission stops and starts and reloads when trying to watch recorded shows on Xfinity beta stream and sometimes with Xfinity stream live. Network check upstairs shows connection and downloads strong. I haven’t ditched my upstairs cable box yet so I probably will keep it if I can’t find a solution. Any ideas? Thanks!

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