Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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chiarifund
Level 7

Won't find 5 GHz after separating 2.4 and 5

I had to separate the 5 GHz and 2.4 GHz for a smart bulb and ever since then my Roku 3920X Premiere won't find the 5 GHz wireless network. They both have different names, the channel is set to 157 ( have tried lower and higher channels) on the 5 GHz and automatic on the 2.4 GHz. It did connect fine before I separated them and everything else works well on both the 5 and 2.4, depending on the requirements for each device.

What else can I do?

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2 Replies
atc98092
Level 21

Re: Won't find 5 GHz after separating 2.4 and 5

The 3920 is not a dual band capable device. It only supports the 2.4 GHz band with 802.11b/g/n protocols. 
Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Ultra (4800), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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chiarifund
Level 7

Re: Won't find 5 GHz after separating 2.4 and 5

Ok... thanks.
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