Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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chiarifund
Level 7

Won't find 5 GHz after separating 2.4 and 5

I had to separate the 5 GHz and 2.4 GHz for a smart bulb and ever since then my Roku 3920X Premiere won't find the 5 GHz wireless network. They both have different names, the channel is set to 157 ( have tried lower and higher channels) on the 5 GHz and automatic on the 2.4 GHz. It did connect fine before I separated them and everything else works well on both the 5 and 2.4, depending on the requirements for each device.

What else can I do?

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2 Replies
atc98092
Level 13

Re: Won't find 5 GHz after separating 2.4 and 5

The 3920 is not a dual band capable device. It only supports the 2.4 GHz band with 802.11b/g/n protocols. 
Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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chiarifund
Level 7

Re: Won't find 5 GHz after separating 2.4 and 5

Ok... thanks.
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