Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Won't connect to Internet on Day 2 -- with two Rokus
Okay, this is v strange. We bought a Roku Express last week, set it up, it worked great the first evening, and then we could not get it to reconnect to the Internet on subsequent days. We tried everything from the help page: restarting, resetting, turning the modem on and off... Every other device worked fine from the same location.
We finally thought it must have been a faulty Roku. We couldn't return it because of the Coronavirus policies at Target, but we bought a second one yesterday -- and the exact same thing has happened. It worked great last night, and the WE CAN NOT GET IT TO CONNECT to the Internet again today
What the heck? And how in the world can we fix this?
Namely, changing the wireless broadcast channel on your wireless router can help improve signal and eliminate wireless interference that may occur. You ISP or wireless router manufacturer can assist you with this.