Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Wireless scan. . .

My Roku went blank!  I went to Roku Network.  I did Set up connection- Wireless and, since 130am on 12/14/20, a white rectangle in the middle of the screen says ‘Wireless scan - Looking for wireless network. . .’


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Level 21

Re: Wireless scan. . .

If the Roku responds to the remote, try returning to the Home page and restarting the unit via Settings > System > System restart.

If it is locked up to where it won't respond to the remote, restart by disconnecting the power then reconnecting after 30 seconds or so.

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