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Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Lyn5462
Level 7
‎12-14-2020 08:27 PM

Wireless scan. . .

My Roku went blank!  I went to Roku Network.  I did Set up connection- Wireless and, since 130am on 12/14/20, a white rectangle in the middle of the screen says ‘Wireless scan - Looking for wireless network. . .’

HELP

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makaiguy
Community Streaming Expert
‎12-15-2020 09:00 AM

Re: Wireless scan. . .

If the Roku responds to the remote, try returning to the Home page and restarting the unit via Settings > System > System restart.

If it is locked up to where it won't respond to the remote, restart by disconnecting the power then reconnecting after 30 seconds or so.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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