Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Wireless not connecting

I just purchased a new 24" Onn. Roku TV. It will not pickup on any wifi signals. I have enabled ping, I have unplugged, I have moved my tv closer to the router, I have factory reset. Please someone help!!

0 Kudos
1 REPLY 1\
Community Streaming Expert

Re: Wireless not connecting

It doesn't show any Wi-Fi networks?  Can you enable your phone's hotspot and see if that shows up?  Try 2.4GHz and 5GHz if possible.  If no networks show up and you just purchased it it's probably easiest to just return/exchange it.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos