Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Marquan16
Level 7

Wireless connection/Internet

Sooo.... I bought a roku premiere two days ago and it was working perfectly fine for the first few hours then the wifi stopped working and I reset the wifi and it has the two green checks on the side then it freezes and I reset it and factory reset it and it does the same thing can anyone help me out here!?!?!?

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Karmagedon
Level 10

Re: Wireless connection/Internet

I think other devices on your wireless network are working on the network without problem?  Resetting the device should get to work.  Is it freezing on the connecting to network text box during setup?

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