Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Ralph_Young
Level 7

Wireless MAC 00:00:00:00:00:00

Hi.
my insignia rokutv is unable to see wireless networks. on setup it tells me "no networks found" and offers to "connect to the internet later." Using an ethernet dongle and the secret screen I'm able to download and install the latest firmware. I've also built a boot jumpdrive. neither have corrected the issue. is there a super-duper reset that might help or can I rename the "update.roku" usb file to perhaps force the software?

Other symptoms include frequent lockups/reboots and the wireless MAC reporting all zeros.

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