Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Odd that my new Roku will not connect to wifi but old one works just fine. Called cable company and they said it's the Roku unit. I have factory reset, unplugged, and it still will not connect. Tried old one and voila works great. Do not see a clear answer other than blaming the wifi and recommending resets on everything which doesn't work. Anyone have an idea as to why a new Roku doesn't connect vs old??