Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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mc510
Level 7

Wifi won't connect after power outage

I've had this problem (too frequently) before, and lots of rebooting stuff eventually got the Roku connected again. But it's not working this time. Every other device in my house automatically reconnected just fine. If I disable encryption on the router, then the Roku will connect, but I obviously can't leave it that way, and when I switch back to WPA2-AES then the Roku again won't connect. It's giving me error 14.30. Help?
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8 Replies
mc510
Level 7

Re: Wifi won't connect after power outage

Update: after an hour of banging my head against this, I tried changing the password on the router, and voila the Roku was able to connect. Great! Go back on the router and put the password back to what it was before, and the Roku is again unable to connect. So it will connect if I disable encryption on the router, or if I change the wifi encryption password, but not with encryption "on" and the original password. What the heck???  Two iPhones, four computers, one wifi printer, one Android tablet are having no problems at all; it's only the Roku.  >:-(
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mc510
Level 7

Re: Wifi won't connect after power outage

Update again: Router logs show "[WLAN access rejected: incorrect security] from MAC" with my Roku's MAC address. It seems like the Roku is either attempting to negotiate encryption with the wrong protocol, or it is incorrectly encrypting the password. But only if it's the same password that was being used previously; no problems with a different password or different (i.e., no) encryption. 

Update yet again: Changed encryption on the router to WPA2-PSK-AES/TKIP and it was able to connect. I suppose I could just leave it this way, but TKIP is much less secure than AES and I don't really want my router to offer it as an option. What is going on with the Roku that it can't connect using the previous password and encryption protocol?
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dgrace
Level 7

Re: Wifi won't connect after power outage

If its really important to you to have it as it was then maybe a full factory reset is in order. You'll then have to link to your Roku account again. Something is stuck, and may actually be in your router. Either way you know it stills works. 
"I might be moving to Montana soon..."
FZ
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DBDukes
Level 9

Re: Wifi won't connect after power outage

"dgrace" wrote:
If its really important to you to have it as it was then maybe a full factory reset is in order. You'll then have to link to your Roku account again. Something is stuck, and may actually be in your router. Either way you know it stills works. 

What about clearing network settings on Roku. That added that in 9.0 (maybe it was 8.1). Then if that doesn’t work, a full device reset?
DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Premiere+ (3921)
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mc510
Level 7

Re: Wifi won't connect after power outage

"DBDukes" wrote:
What about clearing network settings on Roku. That added that in 9.0 (maybe it was 8.1). Then if that doesn’t work, a full device reset?

Thanks, that (clearing network settings) sounded great; unfortunately it didn't fix it  Smiley Sad

Yeah, I can do full factory reset, and I guess I would if I were sure that it would fix it, but that's such a PITA with having to go find and re-enter all of my login info for all the streaming services.
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dgrace
Level 7

Re: Wifi won't connect after power outage

Well, its not like its very usable like it is. You could reset it, connect to network, do some testing and if it appears to be fixed then start the rebuilding of your content. 
"I might be moving to Montana soon..."
FZ
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Re: Wifi won't connect after power outage

"jonsnow1221" wrote:
The wifi connection issue is happening with me as well as I am trying to connect my wireless printer through wifi but the connection is not getting established. It is always showing Epson error printer code e-01 and it needs to be fixed,

How is this related to Roku?
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atc98092
Level 13

Re: Wifi won't connect after power outage

"scottypie1234" wrote:
"jonsnow1221" wrote:
The wifi connection issue is happening with me as well as I am trying to connect my wireless printer through wifi but the connection is not getting established. It is always showing (removed spam URL) and it needs to be fixed,

How is this related to Roku?

He's a spammer, inserting that spam link in his message. 
Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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