Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Lcarver1987
Level 7

Wifi issues

I just got wifi installed yesterday. I can connect my phones, laptop, etc. But my roku will not show my wifi. I tried entering the info into the private network and it still won't connect. I have the roku express.

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makaiguy
Community Streaming Expert

Re: Wifi issues

Is your wifi using the 5GHz frequency band? The Express is a low-end unit that only supports the 2.4GHz band.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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