Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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AngusDalemon
Level 7

Wifi is Slow despite being next to Access Point on 5G with Excellent signal strength?

I have a TV and a 4k Roku Stick... its literally 6 feet away from my netgear access point with 5G and 400Mbps download speed. I have a PC also on the 5G a little farther from the access point and I get 300+ download. When i run the Roku speed test it says Excellent signal with 15Mbps speed. Something is very broken in either the wireless or the firmware of these 4K sticks. I am an IT engineer so I have already looked into the Wifi channels and many basic issues...

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elizabethcaroll
Level 7

Re: Wifi is Slow despite being next to Access Point on 5G with Excellent signal strength?

Perhaps a problem in connecting a TV? I have such a problem. When I use the wireless earphones and my husband tries to watch the video or work through Wi-Fi, the network disappears. I'm not HOW, but the wireless earphones eating all internet. And we do not know what to do with it. Perhaps the problem in your TV?

Elizabeth Caroll, homework services specialist
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