Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
stiner56
Level 7

Wifi Connection ok, but no internet connection...

All of a sudden both of my Roku devices are showing no connection to the internet, despite solid wifi connection statuses. All other devices in my house are working fine via wifi and wired connections. Troubleshot both my modem and router, unplugging and restarting them both. Had my ISP check the strength of the line, and that came back ok. Not sure what else to do to get them back online. Seems odd they can say the wifi is good (check mark) but the internet is bad (x mark). 

Any ideas? Thanks in advance. 

0 Kudos
1 Reply
renojim
Community Streaming Expert

Re: Wifi Connection ok, but no internet connection...

Is Spectrum your Internet provider?  There lots of reports of problems with them.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos