Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Wifi Connection, not no Internet connection

When i bought the TV it worked fine. Now, i get a wifi connection, but not an internet connection. My phone, tablet, laptop, etc... works fine. Mo problem with wifi or internet.  I have tried everything. Should I uninstall and start over?

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Roku Employee
Roku Employee

Re: Wifi Connection, not no Internet connection


Thanks for the inquiry.

For troubleshooting steps regarding no internet connection on your device, visit our Support page here: What should I do if I cannot connect to my home network or the internet?


Danny R.
Roku Forum Moderator
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