Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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PSUHammer
Level 9

WiFi speeds

So, first off  Roku Ultra has a 10/100 Base-T Ethernet =  BOOOOOOO!!!!!

 

I am only able to get about 75mbps via 802.11ac on a 5GHz band with my Roku Premier+ and Roku TVs.  My phone and other wireless devices connect to my network at speeds over 200-300 mbps even further from the router access points.  

Is there a known issue with Roku's wireless radio or drivers that impact 802.11ac speeds?

11 REPLIES 11\
TankNyc
Level 7

Re: WiFi speeds

I have the same issue. dont know any fix. 

C_I
Level 12

Re: WiFi speeds


@PSUHammer wrote:

So, first off  Roku Ultra has a 10/100 Base-T Ethernet =  BOOOOOOO!!!!!

 

I am only able to get about 75mbps via 802.11ac on a 5GHz band with my Roku Premier+ and Roku TVs.  My phone and other wireless devices connect to my network at speeds over 200-300 mbps even further from the router access points.  

Is there a known issue with Roku's wireless radio or drivers that impact 802.11ac speeds?


         Maybe try resetting your wireless network then try resetting your ROKU wireless network settings. 

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chrblack
Level 9

Re: WiFi speeds

10/100 Base-TX Ethernet and 802.11ac wireless is unacceptable in 2020(Almost 2021). Especially since Roku just released another Ultra leaving out the more than two decade old 10/100/1000 Base-TX wired ethernet(1998) and the new 802.11ax wireless. I have a large library of 4K content ripped uncompressed and hosted via a home PLEX server. This content plays flawlessly on my Apple TV 10/100/1000 Base-TX wired ethernet and my 802.11ax wireless devices. On my Roku this content will not play without constant buffering causing it to be unwatchable or transcoding it down to 1080p which is not the goal. It's ridiculous that the device Roku calls "Ultra" would not have these features. Given the option I'd gladly pay more to have these features. Very disappointing.

Avision
Level 7

Re: WiFi speeds

We just upgraded our Internet from 100mps to 300mps to no avail using Roku. It will not recognize the new network/speed. Apparently Roku is behind the times and is limited to 100mps which means we are wasting money for the enhanced service. There is no fix with Roku. 

Back to the drawing board looking for devices ready for 2021 technology and beyond. Any suggestions without breaking the bank?

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PSUHammer
Level 9

Re: WiFi speeds


@Avision wrote:

We just upgraded our Internet from 100mps to 300mps to no avail using Roku. It will not recognize the new network/speed. Apparently Roku is behind the times and is limited to 100mps which means we are wasting money for the enhanced service. There is no fix with Roku. 

Back to the drawing board looking for devices ready for 2021 technology and beyond. Any suggestions without breaking the bank?


What are you trying to do with the Roku?  Almost every Internet streaming provider like Netflix tops out well under 30mbps.  The only reason I would want higher than 100mbps for the Roku is for my local Plex server on my LAN trying to stream high bitrate UHD content.

Unless you are trying to do that, faster Internet over 30mbps is wasted on the Roku.  Let alone 100 or 300mbps.

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C_I
Level 12

Re: WiFi speeds


@PSUHammer wrote:

@Avision wrote:

We just upgraded our Internet from 100mps to 300mps to no avail using Roku. It will not recognize the new network/speed. Apparently Roku is behind the times and is limited to 100mps which means we are wasting money for the enhanced service. There is no fix with Roku. 

Back to the drawing board looking for devices ready for 2021 technology and beyond. Any suggestions without breaking the bank?


What are you trying to do with the Roku?  Almost every Internet streaming provider like Netflix tops out well under 30mbps.  The only reason I would want higher than 100mbps for the Roku is for my local Plex server on my LAN trying to stream high bitrate UHD content.

Unless you are trying to do that, faster Internet over 30mbps is wasted on the Roku.  Let alone 100 or 300mbp

All of that depends on what the speed of your WIFi router is and not your Roku device. 


 

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Speedtoys
Level 7

Re: WiFi speeds

"What are you trying to do with the Roku?  "

Plex, 70Mbit 4k movies often peak well above 100, and will pause.

Uncompressed, 1G is -barely- enough for 4k.  So when you can stream a movie in-house, you want bandwidth to take advantage of, even if compressed you want to keep as much as possible.

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renojim
Community Streaming Expert

Re: WiFi speeds

In-house streaming isn't making Roku any ongoing revenue, so don't expect them to address what you see as a problem.  Rokus always have been and probably always will be meant for Internet streaming first and foremost.  Their own media player is an afterthought at best.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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Speedtoys
Level 7

Re: WiFi speeds

"In-house streaming isn't making Roku any ongoing revenue"

That it allows me to does however.  Partners adding channels makes the product viable.  That in turn broadens it's market, and brings in MORE revenue, which translates into a more SUSTAINABLE business for Roku.  They decided not to be a subscription model, so what they have to leverage is a market saturation model..that means more roku devices sold...the move leverage they have as a platform.

Thats why I BOUGHT it.  See how that works..and now that I CAN, I find that I -cant- stream the higher quality versions of things.  It would carry more value at 1G ethernet speeds, than not.  Certainly worth the <$5 cost in the retail product...for a premiere product.

This is why apple about-faced on this, and added 1G ethernet ports..even if the reality was that ATV wifi could give you more...it wasn't really solving the bandwidth crunch that the product created for itself for enough of the market.

It's a feature...not an excuse not to use a chipset from the mid 2000s, that costs no more today to put into a top line product than a 10/100 chipset.

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