Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I was given a Roku HD (2500x) earlier today. I was thinking I would reset it, find any updates and try to get it to someone who needed a composite connection model for an old TV.
I was able to factory reset it without issue. On reboot, I selected English, then ‘setup WiFi’ and the box did not find the WiFi signal that every other nearby device is using. I’ve tried unplugging it, re-searching for the WiFi signal 15-20 times, moving the box around - nothing makes a difference.
Before I do much more, I thought I’d see if this was a known issue or if there’s something simple I’m overlooking. Thanks in advance for any help.