Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

WiFi connects. Local internet will net. Error code 014.50

I own two Rokus.  I recently bought another Roku. (The stick +) which is closer to the router than the older Roku version and yet it will not connect to the local internet. It will connect to the WiFi.  I have reset the router and the Roku multiple times and have even checked my MAC authentication as suggested my the error menu and it is good. Not sure what else could be the problem or what to do...maybe get a chrome-cast instead...  Any help would be greatly appreciated 

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Community Streaming Expert

Re: WiFi connects. Local internet will net. Error code 014.50

Although it seems counter-intuitive, you can actually be too CLOSE to the router such that the signal overloads the receiver's wifi radio.

This similar thread may help:
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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