Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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timalct
Level 7

WiFi Password change, frozen Roku Streaming Stick

I changed the password in my router and my Roku froze. I tried rebooting several times. It would come up and work for about 5 seconds then freeze. After some troubleshooting I unplugged the router and the Roku started working. In order to get back on my network I had to go to System->Advanced system settings and select Network connection reset. The Roku works ok now, it’s still slow sometimes.
I’m thinking about doing a factory reset.
Has this happened to anyone else?

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Basil
Level 10

Re: WiFi Password change, frozen Roku Streaming Stick

Factory reset is always a last resort. You may want to try the network reset again.

Before that, though, power down your router, modem, and Roku. Then, start them again, one at a time, modem first, with 2-3 minutes between each device.
Basil
https://www.basilsblog.com/
Roku Ultra (4660)
Apple TV (5th gen), TiVo

Previous:
Roku boxes from every generation.
Apple TV (2nd, 3rd, 4th gen)
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