Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Heggblad
Level 7

Why isn't the direct TV password not showing up?

So I'm trying to connect my TV to the wifi of my hotel and when they tell us to put the direct TV password into our phone for the tv nothing pops up? We have factory reset the whole tv and now we can't connect it to the wifi because we can't type in the direct TV password. Any advice 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Why isn't the direct TV password not showing up?

@Heggblad

Thanks for the post.

Can you clarify the issue you are experiencing? Are you using a Roku device? Have you already activated the Roku device? Have you tried connecting to the wireless network of your hotel with the Hotel & Dorm Connect feature of your device?

For more information about Hotel & Dorm Connect, visit our Support page here: How do I use Hotel & Dorm Connect to connect to the internet?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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