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Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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nuduner
Level 7
‎05-14-2021 09:03 AM

Why do my streaming sticks "eat" the USB Power Cable with Long-range Wireless Receivers?

I work off of 3 Streaming Stick + devices. I have issues where all of them have had their USB power cable/wireless receiver go bad. These things are valued @ $20, and I'm getting tired of replacing them. Anyone else have this issue? If this continues, I'm going to find new streaming devices. Thanks!

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makaiguy
Community Streaming Expert
‎05-14-2021 02:31 PM

Re: Why do my streaming sticks "eat" the USB Power Cable with Long-range Wireless Receive

Since this is incorporated in the power cord I wonder if irregularities in the power running through it (surges, spikes, etc.) could be the source of your troubles.  My Streaming Stick+ is powered through a computer grade surge protector, same as the tv, and in the year+ I've had it I've never had a problem with the wifi receiver.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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