Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Why can't I get 5G internet connection on my Roku premiere 4K?
So I've been having a lot of issues streaming live TV on my Roku. It's a Roku premiere 4K streaming device and I can't seem to find my 5G when I search for it I've had my cable provider over so many times and I still have the same issue with my internet. The stuff I've been googling seems to point to the fact that I can't have 5G on my Roku. Is there some kind of signal booster or something that Roku can send me? Or is there a specific Roku device I should be using instead of the premiere 4k? I get error messages that says we have poor internet download speeds. Let me know. Thanks.