Network - Wireless & Wired Connections

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Lakers32
Level 7

What does it mean when a red light flashes on the bottom of the tv ? It’s not even a year old.

 
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renojim
Community Streaming Expert

Re: What does it mean when a red light flashes on the bottom of the tv ? It’s not even a year old.

Who makes the TV (TCL, Sharp, Onn, Hisense, etc.)?  Roku doesn't make the TVs.  You should check the TV manufacturer's website.

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Lakers32
Level 7

Re: What does it mean when a red light flashes on the bottom of the tv ? It’s not even a year old.

It’s a philips roku tv

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RokuMary-F
Roku Employee
Roku Employee

Re: What does it mean when a red light flashes on the bottom of the tv ? It’s not even a year old.

Hi @Lakers32,

Thanks for posting in the Roku Community!

Have you tried contacting Philips support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

You can reach them here: 

https://www.usa.philips.com/c-m/consumer-support
https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=SOUND_AND_VISION_GR%2BT...
1-866-309-5962

Thanks,
Mary

 

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