Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

WIFI connect eror code 14.40 & 14.41 with Roku Express

Spent all day trying to connect to the wi-fi in vain.  Kept coming up with unable to connect and the error codes above.  Everything was correct the password and resetting the router & Roku made no difference.  Plusnet my ISP found the solution in the end.  Somehow my router was set up to not automatically add new devices.  I had to do a factory reset of the router then all worked fine.  Just posting this in case anyone else is completely puzzled why they cannot connect to WIFI.

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Level 15

Re: WIFI connect eror code 14.40 & 14.41 with Roku Express

Thank you for reporting your findings. Now if the people coming here will just do a search before posting ...
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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Re: WIFI connect eror code 14.40 & 14.41 with Roku Express

What is a isp?, I'm having the same problem in the middle of watching a program  my connection went out right network and password still no connection.

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Level 15

Re: WIFI connect eror code 14.40 & 14.41 with Roku Express

ISP = Internet Service Provider
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
0 Kudos
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Level 7

Re: WIFI connect eror code 14.40 & 14.41 with Roku Express

ISP=Internet Service Provider, the company that supplies your broadband/Wifi

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