Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
My mom gave me her Roku- i couldn’t connect to my internet so did the factory reset and it still won’t connect to my internet. Help please!
I experienced a similar problem and Roku support did not help. I went to buy an ethernet cable from Best buy and connected my tv direct to the router, it worked. So basically, I am now using the wired connection instead of the wifi connection. Hope this helps