Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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nateowen1977
Level 7

Use Roku external on Roku TV

I’m trying to use a Roku Premiere on a TCL Roku TV. The TV seems to pair the remote automatically and take over. Any tips on how to make this work because the wireless performance on the TV is absolutely horrible. I have a 3-device google WiFi running and this is the only device with any issues, one of the devices is right next to the TV. 

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2 REPLIES 2\
makaiguy
Community Streaming Expert

Re: Use Roku external on Roku TV

Let's see if we can get your Roku tv working right so you don't need to add an external Roku.

Try this:

  • Settings > Network > System > Advanced system settings > Network connection reset
  • Restart your router (even if none of your other devices are having network problems)
  • Restart your Roku via Settings > System > System restart. [On a Roku tv it's Settings > System > Power > System restart.]
  • When both have finished restarting, reconnect to your net via Settings > Network > Set up connection
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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HDMIGuy
Level 13

Re: Use Roku external on Roku TV


@nateowen1977 wrote:

I’m trying to use a Roku Premiere on a TCL Roku TV. The TV seems to pair the remote automatically and take over. Any tips on how to make this work because the wireless performance on the TV is absolutely horrible. I have a 3-device google WiFi running and this is the only device with any issues, one of the devices is right next to the TV. 


On the TV go to settings , system, power, power on and set to last used input.    Then when the Roku Premiere powers on the TV, the TV should be on the input for the premiere.  

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