Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Tony_campos
Level 7

Upgraded modem and internet speed and Roku no longer works

Hello,

I just upgraded my modem and router to a network that has both 5 and 2.5 ghz and my Roku won’t even recognize the network. Is there anything I can do to fix this? 

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Strega
Level 14

Re: Upgraded modem and internet speed and Roku no longer works

Are you using the same SSID(s) and passphrase(s) as before?  If not, have you changed them in the Roku?

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