Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Just bought a Roku device. I’ve been trying for 30 minutes to activate it but having trouble. And there’s no one I can speak to? What kind of customer service is this? What a joke! This shouldn’t be this complicated. Connected to my internet. I put in the code to activate but by the time I finish going through those steps, this “unable to connect to roku services” pops up literally every minute or two. I press check network settings and it says it’s connected. So I try again and the same thing keeps popping up. How can I get past this step?