Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ded9525
Level 7

Ultra LT Model 4662X Updating and Activating the software

Jump to solution

I have a brand new Ultra LT that will make it to the last step and then fail with an Error 003.  It will tell me to either wait and try it again or setup a new connection. This is the first ROKU device that has done this to me. I currently reside in a senior living facility and they are using a Community Service setup thru Spectrum. Can you give me any clue on fixing this problem.

0 Kudos
1 Solution

Accepted Solutions
renojim
Community Streaming Expert

Re: Ultra LT Model 4662X Updating and Activating the software

Jump to solution

Can you set it up somewhere else and then bring it back to the facility or use your phone's hotspot as the Roku's Wi-Fi connection just to get through the initial setup?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos
1 REPLY 1\
renojim
Community Streaming Expert

Re: Ultra LT Model 4662X Updating and Activating the software

Jump to solution

Can you set it up somewhere else and then bring it back to the facility or use your phone's hotspot as the Roku's Wi-Fi connection just to get through the initial setup?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos