Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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keatonwood5
Level 7

Turning on my Roku Tv with new remote, but no wifi

So I recently lost my Roku remote. During the time of losing my remote, I moved to a different house with new wifi. But without a remote, I haven't been able to turn on my tv, and therefore it has never been connected to this new wifi. I recently bought a new remote, but it won't turn it on, and since I've never been connected to this wifi, the phone remote doesn't work either. Is there any way around this?

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5 REPLIES 5\
renojim
Community Streaming Expert

Re: Turning on my Roku Tv with new remote, but no wifi

RokuTVs require a different remote than the stand-alone players, so you probably got the wrong remote.  There's probably a power button on the back or along the bottom edge, but it really won't do you any good since I've never seen a way to manipulate the UI with the buttons on the TV.  What brand of TV (ONN, TCL, etc.) is it?  @Tivoburkee can probably tell you what kind of remote you need.

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keatonwood5
Level 7

Re: Turning on my Roku Tv with new remote, but no wifi

It's a TCL, the replacement remote I got from Roku said that it works with all versions of Roku TV. The issue is that in order to connect the remote to the TV, the TV must be on. But it doesn't seem like there's a button on the tv to manually turn it on.

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keatonwood5
Level 7

Re: Turning on my Roku Tv with new remote, but no wifi

nevermind!! I figured it out, thank you for being willing to help!

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makaiguy
Community Streaming Expert

Re: Turning on my Roku Tv with new remote, but no wifi

Why not share what you figured out, to help the next guy that comes here with the same problem?
Doug
Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600

Roku Community Streaming Expert
I am not a Roku employee, just a user like you.

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Catremote
Level 7

Re: Turning on my Roku Tv with new remote, but no wifi

There's a button along the bottom of the TV that turns on power. Mine (55in) is in the middle, smaller models are lower right.

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