Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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cobra427dan
Level 7

Trouble Connecting to Netgear Orbi RBR20 Satellite

Hey all,

I have researched this until my fingers bled. I've found posts on the Netgear site, but nothing with this scenario

I'm trying to connect my Roku Ultra to my new Netgear Orbi RBR20, but every time I try it asks if I'm in  hotel or dorm or at home. Neither selection gets me connected. If I say I'm at  hotel or dorm room it wants me to go through a bunch of steps that also results in no connection. If I say I'm at home (which I am) I get a green check for connecting to the network, but not the internet.

I have tried resetting the Orbi and the Roku to no avail.

Any help would be greatly appreciated.

 

Thanks,

Dan

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cobra427dan
Level 7

Re: Trouble Connecting to Netgear Orbi RBR20 Satellite

I forgot to mention that my Samsung phone, iPad and laptop all connect just fine.

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