Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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katie2
Level 7

Trouble Connecting to Apt. Wifi

Hi, I have both a Roku TV and a Roku chip. I am at a new apt. where there is free wifi, but you have to register a device on the internet provider's account to use it. My Roku devices recognize the wifi networks, but won't prompt to register the way I need to so the TV's aren't working. My apt. office is run by students so none of them know how to help

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renojim
Level 21

Re: Trouble Connecting to Apt. Wifi

When you go through the Wi-Fi setup on your Roku does it ask if you're at a hotel or dorm?  If so, answer yes.

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