Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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MikeL77
Level 7

Trailer park disabled Roku from using park provided WIFI? Workaround????

Hello,

     Heading to warm Florida for a month's vacation. I was told that the park I am staying in has "disabled" Roku from using the park's provided WIFI system.

IS THIS POSSIBLE FOR A WIFI NETWORK TO DISABLE ALL ROKU DEVICES?

IF THIS IS IN FACT TRUE, WOULD THERE BE A WORKAROUND?

I have a new Roku Streaming Stick+ HD 4K HDR 3810R quad core with HDMI

Thanks,

Mike L.

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andyross
Level 12

Re: Trailer park disabled Roku from using park provided WIFI? Workaround????

It's a capacity issue. They probably are blocking access to the Roku web services needed to run the player and authorize it's use.

The only workaround would probably be to get a hotspot and use cell phone data, but that will be very expen$ive.

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atc98092
Level 17

Re: Trailer park disabled Roku from using park provided WIFI? Workaround????

What do you mean by "disabled"? Can you connect to their WiFi but can't actually stream anything? As mentioned, that could be a capacity issue. Depending on the equipment the park uses, they might be able to block Roku devices from connecting via their MAC address, as every manufacturer has has a unique MAC address prefix. Although that's usually tied to the wireless chip manufacturer, not the actual device manufacturer. 

As @andyross mentions, your only workaround is to provide your own Internet access. That can get expensive in a hurry if you have a low data plan limit. Streaming video consumes a lot of data. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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