Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
Do any of the buttons on the remote do anything? I assume the remote must be working since you got this far and that you've tried pressing OK. What model number is it? Is it a box, stick, or actual TV? At least on the boxes the light should flash when you press a button on the remote. Have you tried the simple things like unplugging the power and plugging it back in?
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo.