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Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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dan1234
Level 7
‎11-28-2020 02:09 AM

Streaming stick + and USB extension

Hi all,

I have 3 Roku's, I am setting up a new streaming stick + and when I use the supplied USB extension the Roku fails to connect wirelessly -it cant connect to my network, it can see it but fails to connect.

Using one of the other supplied cables from my other Roku's I get the same result.

Remove the USB extension cable and all is fine.

USB power is being supplied by the Roku supplied adaptor

Thanks

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2 REPLIES 2\
Camrin
Level 7
‎04-05-2021 04:53 AM

Re: Streaming stick + and USB extension

Hello,

 

I've a Roku Streaming Stick + which is connected to my wall mounted TV. Can I use an 8-10ft extension cable for it? USB 3.0 or USB 2.0 then?

Camrin

 

 

 

Camrin Brown user id in open submissions essaytyper

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renojim
Community Streaming Expert
‎04-05-2021 06:49 AM

Re: Streaming stick + and USB extension

You'd probably just have to try it.  Any cable should do, but I don't know how it will affect the Advanced Wireless Receiver that the Stick+ uses.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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