Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I have a Roku express and the following keeps happening after I've reset. Choose network...(chose network and entered password) ✓wireless connection ✓internet connection Then freezes and reboots. Occasionally goes through to software update then says unable to update. So the process starts again.
Thanks for letting us know about the issue that you are experiencing.
Have you tried unplugging your wireless router/modem to reboot your network, then restart your Roku and try again from there? If that isn't working, I would again suggest trying another wireless network, such as a mobile hotspot to set up your device.